Privacy Policy

Effective Date: September 10, 2026

Last Updated: September 10, 2026

Fabmeds Pharmaceutical (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and professional information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.fabmedspharma.com or interact with our services, inquiries, and order placements.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Because our products are medical devices restricted exclusively to qualified dental practitioners and clinical institutions, we collect specific professional and transactional data to ensure regulatory compliance and seamless fulfillment.

A. Personal and Professional Information

  • Contact Details: Full name, phone number, WhatsApp contact number, and email address.
  • Practice Details: Dental clinic/hospital name, billing address, shipping address, and professional registration/license numbers (where required for verification).
  • Communication Data: Information provided when submitting inquiry forms, requesting product samples, or communicating via email/WhatsApp.

B. Transactional and Order Information

  • Details of product inquiries, quotations, order history, invoice details, and payment statuses. (Note: We do not store financial credit card or banking details directly on our servers).

C. Technical and Usage Data

  • Device Information: IP address, browser type, operating system, and device type.
  • Website Interaction: Pages viewed, time spent on pages, referral URL, and navigation paths.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing & Fulfillment: To process orders, deliver dental consumables, issue invoices, and provide shipment updates.
  • Practitioner Verification: To verify that inquiries and order placements originate from licensed dental professionals or accredited institutions.
  • Customer Support: To respond to clinical queries, product support requests, sample requests, and WhatsApp inquiries.
  • Business Communications: To send important notices regarding product updates, technical documentation, safety instructions, or changes to our policies.
  • Website Optimization: To monitor website performance, enhance user experience, and analyze site traffic.
  • Legal & Regulatory Compliance: To satisfy medical device manufacturing record-keeping obligations and comply with applicable laws in India.

3. Disclosure & Sharing of Information

Fabmeds Pharmaceutical does not sell, rent, or trade your personal information to third parties. We share your information only under the following circumstances:

  • Service Providers & Logistics Partners: We share address and contact information with trusted courier and freight partners solely for the purpose of shipping and delivering orders.
  • Regulatory & Legal Authorities: We may disclose information if required to do so by law, court order, or governmental regulation, or to protect the rights, property, and safety of Fabmeds Pharmaceutical, our clients, or the public.
  • Business Transfers: In the event of a merger, reorganization, or sale of company assets, client information may be transferred as part of the business assets under strict confidentiality agreements.

4. Data Security

We implement appropriate technical and administrative security measures to protect your personal and professional information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to analyze trends, administer the website, and track user movements around the site.

  • Essential Cookies: Necessary for the technical functioning of the website.
  • Analytics Cookies: Help us understand how visitors interact with our site so we can improve performance.

You can instruct your web browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling cookies may limit your access to certain features on our website.

6. Third-Party Links

Our website may contain links to external sites or third-party platforms (such as WhatsApp). We do not control and are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you access.

7. Your Data Rights

You have the following rights regarding your information:

  • Access & Correction: You may request access to or updates of your personal/professional details stored with us.
  • Opt-Out: You can unsubscribe from non-essential promotional communications at any time by following the unsubscribe link or contacting us directly.
  • Data Deletion: You may request the deletion of your personal account data, subject to legal and regulatory retention requirements for medical device sales.

8. Updates to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us & Grievance Redressal

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us:

  • Company Name: Fabmeds Pharmaceutical
  • Manufacturing Address: Plot No A-148, Road No 24, MIDC, Wagle Industrial Estate, Thane (West), Maharashtra, India – 400604
  • Phone / WhatsApp: +91 9624715156
  • Email: fabmedspharmaceutical@gmail.com
  • Website: www.fabmedspharma.com